Monday, November 17, 2008

Verizon Rebate Visa Cash Cards - A BAD IDEA

I recently added several phones to my cell phone plan - my folks were getting tired of all the telemarketers and other people calling them and it was cheaper to add them to my plan than to get their own cell phone plan. I bought four new cell phones and each had a $50 rebate. Well, instead of cutting me a rebate check for the phones, Verizon sent me prepaid Visa cards - four of them worth $50 each. The company (a subsidiary of Verizon) claimed that you could obtain your cash in a variety of ways - or just use the card in place of a credit or debit card. One way was, in theory, to do a bank transfer that you could do online. I spent about 45 minutes (the night I played with the web cam) trying to get it to work but after inputting my data to register the cards, it kept saying I didn't enter any data at all! I finally got frustrated and called and in the end, it was easier to go in person to my bank and get cash advances.

That was an hour of my time I won't ever get back! What a pain in the neck! The companies tend to think that people won't go through the trouble of getting their rebates and, then, if you do, I think they think that someone will use the Visa card to purchase something but only end up with a purchase less than what the card is worth - and if there is only $1 or whatever left, then consumers will throw it away. Verizon - and whoever else -gets to keep the money you don't use.

That kind of thing pisses me off. So, I just wanted to go on record as saying that I think it's a bad idea.


Aix en Provence said...

It's a ridiculous things for Verizon to make the customer go through hoops trying to get/use my money with their stupid Citi Prepaid cards. I want my rebate in the form of a check.

And you are exactly correct that these companies end up keeping the residual left on the cards if the consumer doesn't use the entire amount. I have a handful of gift cards now w/residual amounts on them, and the same will likely happen when I use this card.

Hate Verizon this morning and every day of my life thereafter!

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